Refund policy
Effective Date: 29 April 2025
Thank you for shopping with us. Please read this Return & Refund Policy carefully before placing an order, as it outlines the terms and conditions under which replacements or refunds may be provided.
Replacement Policy
We do not offer returns. However, replacement may be provided under the following conditions:
Eligible for Replacement
A replacement will be approved if:
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The product is damaged upon delivery
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The product is defective
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The wrong item was delivered
⏱ Replacement requests must be submitted within 7 days of delivery.
📸 Proof Required:
Customers must provide clear images or an unboxing video showing the issue.
Once approved, the replacement will be dispatched at no additional cost.
Not Eligible for Replacement
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Change of mind
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Incorrect color, size, or variant selected by the customer
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Minor color or design variations
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Damage caused by misuse or improper handling
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Normal wear and tear
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Requests raised after 30 days of delivery
Refund Policy
❌ We do not offer refunds once the order has been shipped.
Refunds are only applicable in the following exceptional cases:
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Order cancelled before shipment
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Product unavailable after order confirmation
Refunds are not applicable for:
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Customer dissatisfaction
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Delivery delays caused by courier companies
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Incorrect or incomplete delivery address
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Cash on Delivery (COD) order refusal without a valid reason
Shipping Disclaimer
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Orders are processed within 1–3 business days
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Delivery timelines may vary based on location
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Delays caused by courier services are beyond our control
Product Information Disclaimer
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Product images are for illustration purposes only
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Minor variations in color, size, or design may occur
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Customers are advised to read the product description carefully before ordering
Policy Rights
We reserve the right to approve or reject any replacement or refund request in accordance with this policy. This policy may be updated at any time without prior notice.