الشحن
Effective Date: 29 April 2025
Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered to customers within the United Arab Emirates (UAE).
Shipping Locations
We currently ship orders to:
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United Arab Emirates (UAE) only
Orders outside the UAE are not accepted at this time.
Order Processing Time
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Orders are usually processed within 1–2 business days after order confirmation
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Orders placed on weekends or public holidays will be processed on the next business day
Delivery Time
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Estimated delivery time: 2–5 business days
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Delivery timelines may vary depending on:
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Customer location
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Courier availability
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Weather or unforeseen circumstances
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Delivery times are estimates and not guaranteed.
Shipping Charges
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Shipping charges (if applicable) are clearly mentioned at checkout
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Any additional charges will be communicated before order confirmation
Cash on Delivery (COD)
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Cash on Delivery is available for eligible orders
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Customers must keep the exact amount ready at the time of delivery
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Refusal to accept COD orders may result in order restrictions
Incorrect Address Details
Please ensure your shipping details are accurate.
We are not responsible for:
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Delays or non-delivery due to incorrect address or phone number
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Additional charges resulting from re-delivery attempts
Delivery Attempts
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Our courier partners will make multiple delivery attempts
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If the customer is unavailable or unreachable, the order may be canceled
Damaged or Missing Items
If your order arrives damaged or with missing items:
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Contact us within 48 hours of delivery
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Provide clear photos or videos as proof
Claims made after 48 hours may not be accepted.
Delays & Force Majeure
We are not responsible for delays caused by:
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Courier service issues
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Natural disasters
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Government restrictions
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Events beyond our control
Contact Us
If you have any questions regarding shipping, please contact us through our official support channels.